Setting her paperwork aside, Alana stands, offering Abby a smile. "Well, I'm glad," she says. "You're welcome." If she's helped even a little, then she's happy for it. There are days, sessions, when she's sure she hasn't helped much at all, when there really isn't anything she can do. She's learned to be thankful for the tiniest of steps forward, even for the steps back. "Keep your chin up. I'll see you next week."